Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you contact us, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.
An external PCI compliant payment gateway handles all CC transactions.
We do not use Malware Scanning.

We do not use an SSL certificate

  • We only provide articles and information. We never ask for personal or private information like names, email addresses, or credit card numbers.

 

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page
Can change your personal information:
  • By emailing us
  • By calling us

 

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  • Within 7 business days

 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.

 

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

 


If at any time you would like to unsubscribe from receiving future emails, you can email us at

zoe@homes4letsussex.co.uk and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Homes4Let Property Services Ltd.
3 Wellington Quay,
Henley park,
Eastbourne,
zoe@homes4letsussex.co.uk
01323 479 873

Last Edited on 06-12-2020

Testimonials

"What can I say, after 15 years of managing my flat, the service has been outstanding. Very professional, good communication, Zoe is very pleasant to speak to on the phone. Any issues that have arisen have been resolved very quickly. Thoroughly recommend Homes4Let. Excellent service."

Dennis Fitzpatrick

"Zoe has managed our rental property for over 10 years now and we have always found her friendly and easy to deal with. She has a wealth of knowledge about the rental market and keeps us up to date with all current legislation. During the time Zoe has managed our property we have had a number of tenants and trust her knowledge and judgement in selecting the right tenant for our property. We have regular contact with Zoe as we do not live local to our property and over the period we have known Zoe she has become a friend as well as our letting agent."

Chris Jenkins

"We moved into our rented property almost 4 years ago, from the first viewing to now, we have been exceptionally impressed with Zoe Martin, she is a lovely, friendly, bubbly person that does an amazing job, she is passionate, enthusiastic and caring. Nothing is too much trouble. She responds to any issues with speed. It is a real pleasure knowing Zoe, we now consider her a friend. I would not hesitate to recommend her to any prospective clients."

Tony Williams

"We have used Homes4let services for past 4 years and Zoe is very professional, highly driven and is able to manage our everchanging plans. We can rest assured that all the work is done quickly and efficiently with excellent communications from Zoe and her team. We will be continuing to use Homes4let services with new tenants in 2021 following some renovations. A very good service in all ways."

Angela Smith

"Zoe is a very friendly person and has looked after our property for many years now. We are totally happy with everything she does for us and the tenants. Zoe promptly lets us know when something needs repairing or renovating and suggests what she could buy for us or who she could call in. We have always been happy with her choices. She also takes care of everything involved in finding tenants and we just have to give her our approval. As we are unable to deal with anything ourselves, we are totally reliant on Zoe and feel very lucky to have her working on our behalf. Thank you Zoe."

Jan Edwards

"Zoe has managed a rental property for me for a number of years and in that time has dealt with all the day to day problems that have arisen and been great at finding good quality tenants that have caused no issues at all. Zoe was recommended to me and I wouldn't hesitate to recommend Homes4Let to anybody looking for someone to take all the headaches away from renting a property out."

Tim Prince

"Zoe Martin followed our moving, she is professional, reliable, friendly and thorough. We are really grateful for her help."

Gianluca & Vittoria Mel & Pet

The Property Ombudsman TDS Member Arla Propertymark

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