Sovereign harbour property rental agents

Is your rental income protected through Client Money Protection?

Client Money Protection is a scheme that provides compensation for landlords and tenants when rogue agents misuse or misappropriate their rent, security deposits or any other client funds. If you are currently a landlord with Homes4Let Property Services Ltd there is no need to worry, we are a proud member of ARLA Propertymark which means your money is protected and if anything should go wrong, our landlords can make a claim and ARLA Propertymark will arrange a reimbursement.

Being members of ARLA Property mark means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practice and complex legislative changes so they can offer you the best advice. We are also backed by a Client Money Protection scheme which guarantees your money is protected.

Arla Propertymark

How to check for money protection:

Similar to losing the value of your car in an accident if you were without insurance, your letting agent not being covered could mean you lose money you're entitled to. This could happen if your letting agent misappropriates your funds, 'runs off' or goes out of business.

It is estimated that 40% of letting agents aren't protected. Here's our tips from ARLA propertymark to check your agent is protecting your money:

Check that your agent is covered at propertymark.co.uk/find-agent

In accordance with the Consumer Rights Act, an agent must display in their office and on their website if they have CMP, and who provides it for them. In the same way, an agent must disclose if they have no CMP cover.

ARLA Propertymark suggests you ask your agent:

a. Are you giving tenants all of the documentation required by law at the start of a tenancy?

b. How can you protect me and my property in this increasingly litigious world?

c. What if the tenant defaults on rent payments and what is your timeline of expectations?

Testimonials

"Really good experience getting a flat with Lee and Zoe. Lee was brilliant when we were arranging/doing the initial viewing and available for follow up calls (even on a Sunday!). Really good experience with Zoe organising all the contracts and legal bits. Couldn’t recommend them enough. Excellent service from start to finish."

Joseph Byrne

"Zoe and Homes 4 Let found me a beautiful home. The service I received has been nothing short of brilliant throughout my tenancy from the initial viewing to the very end. Always on hand, always pleasant. I would highly recommend Zoe and Homes 4 Let for their professionalism, support and brilliant customer service."

Sean Horsham

December 2025

"From start to finish Zoe was very helpful and accommodating making the whole move process stress free."

Tony Cock Eastbourne

"Zoe was absolutely amazing! She was recommended to me by two people, and now I completely understand why. She is incredibly informative, genuinely helpful, and refreshingly honest. Thank you for supporting me on my journey to becoming a landlord—I’m excited to continue working together for many years to come "

Alice T

"I can't speak highly enough of Zoe. She goes above and beyond and her knowledge and experience of property (lettings and sales) in the Eastbourne is evident. She is very approachable, always returns calls and a very good communicator bringing peace of mind to the whole process. Thank you Zoe for all you have done to help us."

Beth Ellam

November 2025

"We had a hellish time trying to rent after selling our family home. I was beginning to wonder if we'd ever find somewhere...then I rang Zoe. She was personable, friendly and hugely helpful. It was such a relief to deal with somebody so supportive and I'd recommend her to landlords and tenants alike. There aren't many excellent lettings agents out there - but Zoe is gold star!"

Sally Brockwell

August 2025

"I just wanted to say thank you for all the things you have done in the time I have known you. You have always been incredibly approachable and never have I known you say that you couldn't help with something, and you always have sorted things out true to your word. You have never let me down. You have been amazing with the whole sales process too, you really went out of your way to make calls and speed things up and contact people to help, such as the contractor with the boiler. Really it is very unusual to find anyone who has been absolutely faultless and incredibly helpful for so many years. Thank you for making things easy. "

Client Money Protection