How it all started..

Hi My Name's Zoe...


I first started in the property industry 21 years ago. I began working within a well-known Corporate company in the South East Property Market. Working as a Lettings Negotiator and loving the concept of finding people a property in which to live, I quickly worked my way up through the company ranks where I went onto managing my own branch. I was head hunted to work for another corporate company where I was an Area Manager responsible for 2 offices; one a start up in a new area.

Whilst working for a corporate company has so many benefits, it is so heavy with red tape, only allowing you to provide a certain service that the company think is relevant. This did not allow me, as an individual, to adapt a service to a specific client’s needs or to be able to go the extra mile in helping with a specific request. I was heavily driven by target performance and commission on everything that was sold, and fees set out to charge the customer without a thought as to what that customer may or may not need. It became increasingly hard to give a personal service or to add a personal touch to each individual client that I met with. After all, we are all different with all different needs and wants. These needs and wants also apply to Letting out your property or finding a new home.

In 2006 I moved to The Sunshine Coast of Eastbourne and Started Homes4Let Property Services Ltd. My philosophy was to start a company that provided a high personal service that was also cost effective. Not to be the biggest Agent on the High Street but one that you can trust. A company that’s long lasting and prides itself on Customer Satisfaction. Moving home is a life changing event. It’s a big change and needs to be handled in a way that it is taken seriously and efficiently.

I’m a proud member of ARLA (The Association of Residential Lettings Agents), Property Mark, The Property Ombudsman and the TDS (Tenancy Deposit Scheme) All awarding bodies that are regulatory boards which ensure that members maintain good standards. As with any professional, it is important to ensure that you are working with someone who adheres to a code of conduct and regulated rules.

Currently I am working towards a Property Mark level 3 Qualification. I’m always looking to better my knowledge within the Lettings industry. This in turn will always benefit my business and the relationship I have with my landlords and tenants alike.

I’m happy and confident to say that after 15 years I have done what I set out to do. My business has exceeded my expectations and continues to do so. I have dealt with some amazing Landlords, Tenants, companies and contractors. I have had wonderful support from these people, some of whom I have been working alongside from the beginning. I am very thankful to them and for those that have and do continue to support me.

With an ever changing market, new legislation set constantly and the pandemic we have witnessed these past 18 months, I am on hand to guide my clients through these challenging times. My philosophy still continues. To provide a high personal service that is cost effective. To be the company that you can trust. A company that’s long lasting and prides itself on Customer Satisfaction.

Testimonials

"Zoe Martin at Homes 4 Let was both professional and approachable. She was a dream agent from day 1. She processed the paperwork for our rental quickly, and once we had moved in, she made it clear that she was only a text/phone call/ email away if we needed anything. She responded to our queries promptly and resolved any issues that arose. The entire process was seamless. In addition to all of this she is an incredibly friendly and warm person - we would 100% recommend her to anyone looking to let or rent in the Eastbourne area."

Rebecca Thomas

Tenant

"Zoe Martin at Homes 4 Let has been a pleasure to work with from the moment we first viewed our flat 6 years ago to the day we recently moved out. Any issues that we had were dealt with in a very friendly and professional way and in a timely manner. I can't speak highly enough of the wonderful service Zoe has provided and I would have no hesitation in recommending her services."

Brian Crook

Tenant

"From the outset Zoe was completely professional, giving advice and assurance on how to proceed with letting our property. She was able to provide and organise all the necessary qualified tradespeople to carry out the work required before letting out the property, a real bonus as we are not local to Eastbourne. We have complete trust in her ability to look after the property, the tenants and ourselves as the landlord. Highly recommend her services to either new or existing landlords."

James Avery

Landlord

"Zoe’s experience in the lettings industry shines through with her professional manner and efficient service she offers through Homes4let. She has always answered my calls and has helped me manage my letting portfolio for over 10 years."

Gary Manning

Landlord

"Fabulous service, even when we left the agency recently to move into the property ourselves, Zoe couldn't have done more for us. Keep up the good work, we will definitely be back if we ever want to become landlords in the future."

Yvette Boone

Landlord

"I would always highly recommend Zoë everytime, I have personally been a tenant and Zoë made it so easy and stress free. Really responsive and nothing too much trouble. Zoë has also been the agent for my property for many years. Always ensuring a smooth transition and great tenants. Friendly, personable and professional"

Beth Humphreys

Landlord

"During our first telephone conversation with Zoe we realised we were in safe and confident hands. All through the rental process she has been superb.Zoe solves any problems quickly and efficiently we feel really lucky to have found her "

John Mileman

Tenant

The Property Ombudsman TDS Member Arla Propertymark

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